James Broley assigns a team specifically for Workplace Knowledge Resource Planning needs. We get to know you - your strengths, challenges, history, and current needs - and we get to know your market. Together with your project lead and senior management team, we define the problem and create goals to solve it.
Assessing your current situation and establishing benchmarks for success
In this phase, we compare your current state to your desired state - where are you now and where do you want to be? We identify specific gaps, set benchmarks for success, outline measurable targets, and select analytics tools.
Our team designs a customized solution and implementation plan to meet your objectives within the time frame required. We work closely with your project lead and management team to make sure the plan is a good fit with realistic objectives and outcomes.
We stay with you every step of the way while your solution is rolling out, guiding implementation, fine-tuning elements of the plan as we get feedback from employees and customers, and measuring success using custom analytics.